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Unconfirmed order

Posted: April 30th, 2019, 9:10 am
by StamKunst
On the 29th of March I placed an order for a table in the Artist Alley. However, to this day the order status says it's unconfirmed, and payment is not yet possible, even though this supposedly should have been confirmed within 2 weeks. I've send an email about this issue through the contact form as well, on the 24th of April, including details like order number. Since there hasn't been a reply yet, I figured it would be wise to follow the advice in the automated response and post the issue here.

At this point I'm starting to worry there isn't even a spot available anymore, and/or sign-up might be closed (I did not see a deadline anywhere, but I could have missed it).

Re: Unconfirmed order

Posted: May 2nd, 2019, 8:39 am
by George
Hi Stamkunst,

My sincerest apologies, I thought that I had replied.
I will contact you by email later today.