Unconfirmed order

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StamKunst
Posts: 1
Joined: April 30th, 2019, 9:04 am

Unconfirmed order

Post by StamKunst » April 30th, 2019, 9:10 am

On the 29th of March I placed an order for a table in the Artist Alley. However, to this day the order status says it's unconfirmed, and payment is not yet possible, even though this supposedly should have been confirmed within 2 weeks. I've send an email about this issue through the contact form as well, on the 24th of April, including details like order number. Since there hasn't been a reply yet, I figured it would be wise to follow the advice in the automated response and post the issue here.

At this point I'm starting to worry there isn't even a spot available anymore, and/or sign-up might be closed (I did not see a deadline anywhere, but I could have missed it).



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George
Dealer Room Manager
Posts: 1006
Joined: October 8th, 2012, 12:56 pm
Location: Amsterdam, The Netherlands
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Re: Unconfirmed order

Post by George » May 2nd, 2019, 8:39 am

Hi Stamkunst,

My sincerest apologies, I thought that I had replied.
I will contact you by email later today.
/人 ◕ ‿‿ ◕ 人\

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