Ticket booth questions

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New members please read

Last post by Clara « April 4th, 2014, 2:18 pm
Posted in Announcements

by Clara » April 4th, 2014, 2:18 pm » in Announcements

Due to spammers constantly finding new ways of getting through our security countermeasures we unfortunately have no other choice than to implement some restrictions which will also be noticable to our new human forum members.

- Your first post will have to be approved by a moderator.
- You will not be able to send private messages to other...

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Asking Ticket booth questions

Last post by Clara « October 12th, 2012, 10:30 am

by Clara » October 12th, 2012, 10:30 am

When you need help with the Ticket booth you can ask them here. The J-Pop Staff will do their utmost to answer your questions or to solve any problems you may run into on the Ticket booth.

This forum is not meant for questions regarding your tickets.
For any questions regarding your tickets please send an email to: ticketadmin@animecon.nl .

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2370 Views

Last post by Clara View the latest post
October 12th, 2012, 10:30 am
JAM Project tickets

Last post by niels « February 27th, 2018, 3:09 am
Replies: 5
by yugai21 » February 8th, 2018, 7:16 pm

In 2016 we had to wait 2 hours for the main eventto begin.
Plus there were other issues as well.
If for example i were to buy the €70 vip ticket.
Would i be getting a refund?

And in what scenario’s and situations would we be getting a refund?
Because in order to avoid a lot of complaing.
I think it’s for the best to set some rules And regulations...

5 Replies

371 Views

Last post by niels View the latest post
February 27th, 2018, 3:09 am
Forgot to buy tickets, ticket booth is closed

Last post by niels « June 13th, 2017, 4:22 pm
Replies: 1
by Loouis » June 9th, 2017, 9:14 am

Hello,

I wanted to buy some tickets today for the Animecon on Sunday, unfortunately the online ticket booth is closed now. I can buy them at the World Forum, but will there be enough at the door? Won't it be sold out? Because I am afraid that there are no tickets anymore and then I travelled all the way to The Hague for nothing.

Thanks in...

1 Replies

587 Views

Last post by niels View the latest post
June 13th, 2017, 4:22 pm
Buying tickets saturday at anicon

Last post by Matijs « June 11th, 2017, 5:27 pm
Replies: 1
by thetalkingtrampoline » June 9th, 2017, 10:04 am

Hello, I have a problem, and I hope you guys can help me
I discovered just last weekend that anicon is this weekend (because I'm a doofus) and didn't get tickets on time. Now the online ticket sale is closed. I REALLY wanna come, and already have my cosplay together, but I have to travel across the Netherlands to get to the con, and I rather not...

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173 Views

Last post by Matijs View the latest post
June 11th, 2017, 5:27 pm
Not getting my tickets wich i paid for

Last post by niels « June 8th, 2017, 1:16 am
Replies: 1
by Cheyenne » June 7th, 2017, 10:51 am

I just paid for my two tickets but i got a emal saying that i didnt pay for my ticktes so i want an explanation and my money back because this in unacceptable

1 Replies

189 Views

Last post by niels View the latest post
June 8th, 2017, 1:16 am
Kids

Last post by niels « April 4th, 2017, 5:49 pm
Replies: 1
by Be Poison Ivy » April 4th, 2017, 4:47 pm

Hey,

I was wondering of kids also need a ticket? I know for FACTS (belguim) under the age of 12 kids are free of charge.
And is there a special 'cosplay-ticket'... the com's I normaly go have a cheaper cosplay-ticket...
(Yes, it wil be my first time Animecon)

Thanks,
BE Poison Ivy

1 Replies

396 Views

Last post by niels View the latest post
April 4th, 2017, 5:49 pm
Using someone's weekend pass for one day

Last post by Robert « June 13th, 2016, 10:01 pm
Replies: 1
by Eliszje » June 9th, 2016, 3:58 pm

Hello,

So a friend of my bought a weekend pass, but can't go on friday. The question is, can she pass her ticket to me for one day?

Thanks in advance!

1 Replies

870 Views

Last post by Robert View the latest post
June 13th, 2016, 10:01 pm
Late question

Last post by Matijs « June 11th, 2016, 4:41 pm
Replies: 1
by blackhearts97 » June 10th, 2016, 4:55 pm

I'm a bit late and I don't know if it can still be answered now. But my girlfriend decided last minute to go to Animecon tomorrow and to purchase a ticket at the door, now is my question as my girlfriend arrives around 12 and I arrive around 10 in the morning if it was possible for me to get her a ticket? (After I checked in myself) As we're...

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435 Views

Last post by Matijs View the latest post
June 11th, 2016, 4:41 pm
Group tickets?

Last post by Baris Dogan « May 22nd, 2016, 8:57 pm
Replies: 1
by LifeLux » May 22nd, 2016, 6:29 pm

Hi!

Is it possible to buy a group ticket/get price reduction while buying tickets for a group of people?

Thanks in advance!

1 Replies

425 Views

Last post by Baris Dogan View the latest post
May 22nd, 2016, 8:57 pm
saturday ticket?

Last post by George « February 29th, 2016, 3:02 pm
Replies: 1
by layme » February 29th, 2016, 1:51 pm

why is the saturday ticket more expensive then the others? only because of the most convenient day and the amv or is there something more?

1 Replies

518 Views

Last post by George View the latest post
February 29th, 2016, 3:02 pm
Ticketboot 2016

Last post by Matijs « June 18th, 2015, 8:25 pm
Replies: 12
1

2
by Sunnie1979 » June 14th, 2015, 10:57 pm

Ticketboot doesn't like 2016 tickets yet so it seems.
Front page says you can order, but on iPad I cannot select a ticket type. It only says 'no ticket' at the drop down box
12 Replies

1486 Views

Last post by Matijs View the latest post
June 18th, 2015, 8:25 pm
Forgetting to bring ticket

Last post by Zom-B « June 11th, 2015, 8:09 pm
Replies: 2
by Zom-B » June 10th, 2015, 10:08 pm

Do I get access to the convention without a copy of the ticket, which I bought at Tsunacon?

I do not remember if I had to leave my personal information but at least I paid with debit card, which should be traceable.

I'm currently on a trip and after this trip I want to go directly to Animecon because a detour to my home (where my ticket is at)...

2 Replies

603 Views

Last post by Zom-B View the latest post
June 11th, 2015, 8:09 pm
Sunday ticket question

Last post by Gregs « June 7th, 2015, 6:29 pm
Replies: 3
by Gregs » June 4th, 2015, 10:01 am

Hi there,

I already sent an email last week, but I haven't received an answer yet. I do understand that you are busy with this event almost taking place, so no biggie there.
I want to come on the sunday, but if possible starting from saturday/sunday on 00:00 till sunday 17:00. There only is a weekend ticket that currently allow this (a bit too...

3 Replies

628 Views

Last post by Gregs View the latest post
June 7th, 2015, 6:29 pm
Payment method not working!

Last post by Prizz1989 « June 12th, 2014, 8:35 am
Replies: 1
by Farronsister » June 11th, 2014, 11:34 pm

The payment method has some kind of error, when I want to buy an online ticket. I simply can't select anything, the only thing I get is this:

Please help me. I want a ticket before it's sold out. ;-;
Friends of mine also tried to buy a ticket for me, but it's not working on their computer/browser either.

1 Replies

787 Views

Last post by Prizz1989 View the latest post
June 12th, 2014, 8:35 am
not getting ticket

Last post by George « June 11th, 2014, 11:49 am
Replies: 1
by erwin » June 11th, 2014, 11:16 am

so uhm, at may the 20th i bought an e-ticket and up to now i still have not recieved it, what should i do?

1 Replies

583 Views

Last post by George View the latest post
June 11th, 2014, 11:49 am
return tickets

Last post by Kaj « May 21st, 2014, 7:13 pm
Replies: 1
by LISETTE » May 21st, 2014, 6:41 pm

hi,

I already have a ticket for anime 2014 but I just found out that I have something else on the same day.
Is it possible te return my ticket?

I have no idea what I should do!

1 Replies

600 Views

Last post by Kaj View the latest post
May 21st, 2014, 7:13 pm
Anime 2014 Ticket prices announced

Last post by Matijs « February 14th, 2014, 5:12 pm
Replies: 1
by Matijs » October 14th, 2013, 3:18 pm

Every year visitors ask us: will our ticket prices go up, down or stay the same? As the J-POP Foundation always tries to please all visitors to the convention for 2014 the answer is a resounding YES! The prices will go up, down and stay the same!

To start with the bad news: on average the Friday and Sunday tickets will cost two euros extra. The...

1 Replies

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Last post by Matijs View the latest post
February 14th, 2014, 5:12 pm
Anime 2014 Weekend Tickets for € 47,- at Abunai

Last post by Matijs « August 19th, 2013, 7:32 pm

by Matijs » August 19th, 2013, 7:32 pm

The ticket booth opens on November the 1st, but visitors to Abunai can buy their Anime 2014 tickets there.

We'll only sell weekend tickets and as we cannot accept debit or credit cards you will have to show up with hard cash, but the other side of the coin is that you will need only 47,- euros for a weekend ticket. Yes! That is at least 5 euro...

0 Replies

1993 Views

Last post by Matijs View the latest post
August 19th, 2013, 7:32 pm
Ticket booth closing before the con?

Last post by Matijs « May 26th, 2013, 12:47 pm
Replies: 6
by ZedFontaine » May 24th, 2013, 2:35 pm

Greetings,

I have asked this question already to Anime-con email, however I really need to know ASAP.

Will the ticket booth be closing anytime this next week? Only reason I am asking is based on my money just getting sent to me today. (friday the 24th).

And I would hate to not be able to buy them.

6 Replies

2092 Views

Last post by Matijs View the latest post
May 26th, 2013, 12:47 pm
J-POP at Nishicon

Last post by Matijs « November 8th, 2012, 10:55 pm

by Matijs » November 8th, 2012, 10:55 pm

In little more than a week during the weekend of the 17th and 18th of November you will be able to buy your tickets using hard cash instead of your bank account, as we'll open our mobile ticketbooth at Nishicon in Haarlem.

The prices will be the same as those in the ticketbooth. In other words: we don't know! Our initial discount of "One...

0 Replies

2953 Views

Last post by Matijs View the latest post
November 8th, 2012, 10:55 pm
Ticketbooth mail function restored

Last post by Matijs « November 6th, 2012, 7:42 pm

by Matijs » November 6th, 2012, 7:42 pm

Last Sunday our hosting company installed a new mail filter that blocked all our outgoing mail because of an old bug workaround our code was using.

We have solved this problem and the booth now works again as intended, only the previously sent mails are still in quarantine. The provider will release them tomorrow so everybody should get his / her...

0 Replies

2273 Views

Last post by Matijs View the latest post
November 6th, 2012, 7:42 pm
iDEAL - first ticket booth hitch?

Last post by Matijs « November 5th, 2012, 1:00 pm
Replies: 4
by Cal » November 1st, 2012, 2:10 am

Of course, as soon as 1-11-12 rolled round, I logged in to buy a ticket. This year, the ticket booth encouraged paying through iDEAL. However, when I chose that option, I didn't see the usual iDEAL screen, just some info to transfer the money through electronic banking. So that's what I did.

The iDEAL screen was supposed to appear, wasn't it? I'm...

4 Replies

1942 Views

Last post by Matijs View the latest post
November 5th, 2012, 1:00 pm
Buying tickets

Last post by Matijs « October 31st, 2012, 11:52 pm

by Matijs » October 31st, 2012, 11:52 pm

You can buy Anime 2013 tickets online using our ticket booth .

Ticket types
We sell whole weekend tickets and individual day tickets for Friday, Saturday and Sunday.

Day tickets are only valid until midnight, then you will have to leave. We do advise everybody to take a weekend ticket instead of two day tickets the price difference is...

0 Replies

2389 Views

Last post by Matijs View the latest post
October 31st, 2012, 11:52 pm

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